Address:
Tahoe City Public Utility District
221 Fairway Drive
Tahoe City, CA 96145
Phone:
530-583-3796

Enterprise System Catalog:

Vendor and product:
Accela, Springbrook
System purpose:

Manage utility billing, manage customer records, capture all financial transactions of the District.

Categories/types of data:

Customer contact information, District financial information, utility usage and billing information

Dept./primary custodian:
Administrative Services
Frequency of collection:
Every day
Frequency of update:
As needed
Vendor and product:
Laserfiche, Laserfiche Avante
System purpose:

District document management system

Categories/types of data:

Board of Director documents, property related recorded documents, record drawings, customer property files, capital project files, district photos, accounts payable documentation, ordinances.

Dept./primary custodian:
Administrative Services
Frequency of collection:
Every day
Frequency of update:
As needed
Vendor and product:
Data Transfer Solutions, LLC, VUEWorks
System purpose:

Computerized maintenance management system - tracks maintenance schedules and activities, tracks and records history of repairs and service against District assets.

Categories/types of data:

Maintenance and repair activity information for Utilities and Parks assets.

Dept./primary custodian:
Support Services
Frequency of collection:
Every day
Frequency of update:
As needed
Vendor and product:
Granicus, Inc., Granicus
System purpose:

Webcast public meetings, archive and serve video recordings of public meetings through District website, online storage and public retrieval of board meeting agendas and minutes.

Categories/types of data:

Audio/video recordings of District Board meetings, agendas and minutes.

Dept./primary custodian:
Administrative Services
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
CUES, Inc., GraniteXP
System purpose:

Sewer line inspection software for the closed-circuit televising of sewer lines

Categories/types of data:

Video and asset inspection records for sewer pipelines and manholes.

Dept./primary custodian:
Utilities
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
Esri, ArcGIS/ArcSDE
System purpose:

Utility and parks system mapping and asset inventory, provide mapping and exhibits for planning and operational purposes.

Categories/types of data:

Utilities and parks asset database, parcel ownership, maintenance activity records, exhibits and mapping, web applications for operational and planning uses.

Dept./primary custodian:
Support Services
Frequency of collection:
Every 2 weeks
Frequency of update:
As needed
Vendor and product:
Tokay Software, Inc., Tokay Navigator
System purpose:

Assist in managing the District's Cross-Connection Control Program

Categories/types of data:

Customer contact information, property information, backflow device information, testing schedules, certified backflow tester information

Dept./primary custodian:
Support Services
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
ProfitStars - Jack Henry & Associates, Inc., RemitPlus
System purpose:

Customer payment check remittance solution

Categories/types of data:

payment information, scanned images of customer checks

Dept./primary custodian:
Administrative Services
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
Trakstar, Trakstar
System purpose:

Employee performance review system

Categories/types of data:

Personnel information

Dept./primary custodian:
Administrative Services
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
ActiveNet, ActiveNet
System purpose:

Recreation program management software - program sign-ups, registrations, facility rentals management and payment processing.

Categories/types of data:

customer payment information, recreation program reservations, facility rental reservations, boat pass and kayak rack rental

Dept./primary custodian:
Parks & Recreation
Frequency of collection:
Every day
Frequency of update:
As needed
Vendor and product:
Autodesk, AutoCAD
System purpose:

Civil engineering design software - for preparing design drawings for District projects and reviewing design projects.

Categories/types of data:

Infrastructure design and standard details drawings.

Dept./primary custodian:
Engineering
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
Constant Contact, Constant Contact
System purpose:

Email marketing/communication system

Categories/types of data:

Customer email contact information and marketing/mass email communication records

Dept./primary custodian:
Administrative Services
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
Microsoft, Office 2013
System purpose:

All Microsoft Office applications including word processing, excel spreadsheets, power point and publisher files

Categories/types of data:

Correspondence, departmental spreadsheets, presentations, signs for all departments

Dept./primary custodian:
District Wide
Frequency of collection:
Every day
Frequency of update:
Every day
Vendor and product:
Microsoft, Office 365 Exchange Online
System purpose:

Email system

Categories/types of data:

email correspondence for entire District

Dept./primary custodian:
Support Services
Frequency of collection:
Every day
Frequency of update:
Every day
Vendor and product:
123ContactForm, 123 Contact Form
System purpose:

Web forms for water conservation related issues

Categories/types of data:

customer contact and parcel data

Dept./primary custodian:
Administrative Services
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
Alloy Software, Alloy Navigator Express
System purpose:

IT help desk ticket system

Categories/types of data:

District technology asset inventory, help desk ticket records, software license management

Dept./primary custodian:
Support Services
Frequency of collection:
Every day
Frequency of update:
Every day
Vendor and product:
Adobe, Adobe Acrobat
System purpose:

Create and store pdf files

Categories/types of data:

All types of District documents and data

Dept./primary custodian:
District Wide
Frequency of collection:
Every day
Frequency of update:
As needed
Vendor and product:
Verizon, Networkfleet
System purpose:

On board vehicle diagnostics

Categories/types of data:

District fleet/vehicle diagnostic data

Dept./primary custodian:
Utilities
Frequency of collection:
Every day
Frequency of update:
As needed
Vendor and product:
Avaya, Voicemail Pro
System purpose:

District voicemail system

Categories/types of data:

voicemail recordings

Dept./primary custodian:
Support Services
Frequency of collection:
Every day
Frequency of update:
As needed
Vendor and product:
Microsoft, SQL Server
System purpose:

Database system

Categories/types of data:

District enterprise software back-end database solution

Dept./primary custodian:
Support Services
Frequency of collection:
Every day
Frequency of update:
As needed
Vendor and product:
Badger Meter, Inc., Orion
System purpose:

Water meter reading software

Categories/types of data:

Customer water meter data

Dept./primary custodian:
Utilities
Frequency of collection:
Every month
Frequency of update:
As needed
Vendor and product:
Syntech, FuelMaster
System purpose:

Fuel management system

Categories/types of data:

vehicle mileage data, fuel consumption data

Dept./primary custodian:
Utilities
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
Bloomberg BNA, BNA Fixed Assets
System purpose:

Fixed asset accounting system

Categories/types of data:

Land, improvements, buildings, vehicles, property and equipment at cost

Dept./primary custodian:
Administrative Services
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
VelocityEHS, MSDS Online
System purpose:

Material safety datasheet database

Categories/types of data:

Material safety data sheets

Dept./primary custodian:
Administrative Services
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
CoreLogic, RealQuest
System purpose:

Property and ownership information

Categories/types of data:

Real property data and ownership information

Dept./primary custodian:
Administrative Services
Frequency of collection:
Never
Frequency of update:
Never